all values of selected list collector variable not showing on the RITM - History

levino
Giga Guru

Hi there

list collector variable-

is this normal where all the values do not show, see attachment as example

 

Thanks

Levino

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @levino ,

By default the variable editor on the RITM should display even blank variables, including list collectors. Have you reviewed all of the UI policies that are checked as "Applies on Requested Items" to ensure that one of them is not hiding that list collector onload if it does not have a value? For example, does that variable always show on the Catalog Item or is it only shown conditionally? If so, you would need to check your conditions and policies. 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

2 REPLIES 2

Community Alums
Not applicable

Hi @levino ,

By default the variable editor on the RITM should display even blank variables, including list collectors. Have you reviewed all of the UI policies that are checked as "Applies on Requested Items" to ensure that one of them is not hiding that list collector onload if it does not have a value? For example, does that variable always show on the Catalog Item or is it only shown conditionally? If so, you would need to check your conditions and policies. 

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

Raghavendra97
Tera Contributor

I'm populating the list collector variable based on the other fields and the issue is when the request is raised the values of list collector variables are not shown in the variables section of the RITM.

Raghavendra97_0-1690971236182.png

In this example, the values are shown as none but there are values in the list collector while submitting the form but after it is not shown in the RITM's variable section