Allow attachments for public (unauthorized) users in public catalog item

Abhinandan Bhan
Tera Expert

Is there a way to allow attachments for public users in public catalog item.

 

I have created a public record producer for my unauthorized users and made variables available for publics users.

 

But it is not allowing to attach anything in the record producer form.

6 REPLIES 6

i had same problem. i made the property public but still its not working.

Ryan S
Kilo Sage

Looking at this same issue and found another solution from December, but still confused why you can set the role to 'public' and it still not work on what was recommended above.

Allow Guest users to add attachments on Catalog It... - ServiceNow Community