Allow new custom role to read ServiceNow Home Page

athavichith
Kilo Sage

I created a custom role. What ACL do I need to create to allow the new role to read this page?

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1 ACCEPTED SOLUTION

I added the custom role to the ACL - task - report view. This worked for me. 

View solution in original post

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @athavichith 

 

This is WS page and i think OOTB , these are OOTB role, 

AGLearnNGrow_0-1740064225067.png

 

check if any role fit for you.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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athavichith_0-1740086709210.png


These are the only roles listed from OOTB for SOW; assigned to the group. Did not work when I impersonated. 

Hi @athavichith 

 

I checked OOTB SOW  and 

AGLearnNGrow_0-1740127796186.png

 

 

The same you can check, go to native view --> search for workspace and then click on pencil icon to see what role need for that. No need to go for custom role.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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I added the custom role to the ACL - task - report view. This worked for me.