Allow user to Save form as Draft
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-12-2024 03:48 PM
Hello Everyone,
I am new to servicenow AES (App Engine Studio) Vancouver, and I am having trouble finding any resources or answers for this question.
I have a form that I created and want to give the user the ability to save the form and return to it later when they are ready.
So for example
When the user clicks the save button here
the form will be saved and when they come back the form will be populated with what they entered.
Please explain in detail if possible, step by step how to add this functionality to my form if it is even possible. I have seen some people answer questions with things like, "Add state", or "add a draft state" without any information on how to do that or what that even means.
Please and thank you, any help would be greatly appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-13-2024 07:15 AM
Hi @EmmanuelT
Are you trying this on Portal or native view?
On portal - Save as draft is default now.
and On form, you might need to enable property or on contexts menu you will get the Save button. Please check any OOTB form like Inc/ prb ext.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2024 10:27 AM
Hello!
I believe I am using portal, I am assume the portal label on here
is what confirms it?
But what does that mean, "On portal - Save as draft is default now." Where can I find this default?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2024 01:44 PM
Hi @EmmanuelT ,
From Washington release , ServiceNow released "Save as Draft" functionality.
Please refer below thread:
https://www.servicenow.com/community/developer-articles/save-catalog-items-as-draft/ta-p/2855484
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-16-2024 11:14 AM
Hello!
I believe I am using Portal, I think that what the portal label on my tab means.
But what I do not understand is what does "On portal - Save as draft is default now." means. Where do I go to see these defaults and apply them?