Allow users to update session Time Zone in Display preferences

[Kayla Battistel]

Some users don't have the TimeZone selection in the Display preferences. This just happened when we implemented Next Experience. Where can I find the setting to turn that on for all users to change their session timezone?

[Community Alums]

Hello @Kayla Battistel ,

You need to update Property: glide.timezone_changer.roles value.

OOTB Timezone can be update only by ITIL/Admin role users. You can make it blank so that all users in system can update their time_zone even from Service Portal.

@Kayla Battistel, Please mark my answer as "Accept as Solution" and "Helpful." If it works for you.

Thank you.

[jkhanddh]

Hi @Community Alums ,
Where can I find this setting in servicenow ?

[Community Alums]

@jkhanddh In system properties (sys_property), the table name. If property does not exist, then create it.

[jkhanddh]

@Community Alums , I checked the user has role but still timezone isn't available