Amendments from integration not triggering Flow

[matthew_hughes]

On our instance, I've got a flow that should trigger when the following occurs:

When the trigger is met, it should update two fields on the sys_user table:

However, what we've noticed is that when the update to the Job Profile is changed via an integration, it doesn't trigger the flow to run and update the two fields on the user record:

Audit History of Position record:

Audit History of User record:

It only seems to trigger if the amendments are done by an actual user:

Audit History of Position record:

Audit History of User record:

I was just wondering if anyone is aware of this issue and knows what can be done to allow the changes from an integration to trigger the Flow.

[JenniferRah]

You may need to check whatever is running the integration and make sure it's not turning off Flows when it makes updates. Specifically, check for the statement setWorkflow(false).

[matthew_hughes]

Hi @JenniferRah 

I found this in my flow:

[JenniferRah]

That shouldn't matter. You aren't calling it from a Client.

[DanielCordick]

I believe in the advanced settings of the trigger you can set for interactive, non interactive or both.. take a look at what yours is set to