Amendments from integration not triggering Flow

[matthew_hughes]

On our instance, I've got a flow that should trigger when the following occurs:

When the trigger is met, it should update two fields on the sys_user table:

However, what we've noticed is that when the update to the Job Profile is changed via an integration, it doesn't trigger the flow to run and update the two fields on the user record:

Audit History of Position record:

Audit History of User record:

It only seems to trigger if the amendments are done by an actual user:

Audit History of Position record:

Audit History of User record:

I was just wondering if anyone is aware of this issue and knows what can be done to allow the changes from an integration to trigger the Flow.

[matthew_hughes]

Hi @DanielCordick  my settings are:

[DanielCordick]

have you tried running as system user? may be the integration user you have set up does not have the correct permissions for that table 

[manish62]

Hello,

Any solution for this issue I am also facing the same when request is raised by integration then flow is not triggered if we raise request manually the flow is getting attached , please help why it is happening even i have set flow run by system user.

Thanks,

Manish

[matthew_hughes]

I'm still trying to find a solution for it. I'll let you know once I've got it.