Annotation make the spliting field become disproportionate in Service portal
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‎10-05-2023 12:01 AM
Hi experts, I have a problem when using annotation and container split in Service Portal. The left one's annotation has two lines but the right is just one (See the image below).
I need the help to make it same as this picture:
Hope to be helped, thank you.

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‎10-05-2023 02:06 AM
No worries, we'll make it work 🙂
This is the right one, which shows correct in the Service Portal, right?
How is the left one configured?
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
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‎10-05-2023 07:10 PM
The left one has the same configuration with the right one. The difference is instruction text writes in two lines.
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‎10-05-2023 12:26 AM
Hello @CrysZzz
Just use <br/> after Please enter the order amount Past 5 years.
This is how it looks
Please check and Mark Helpful and Correct if it really helps you.
Regards,
Prashant Ahire
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‎10-05-2023 12:59 AM
Thanks for your answer, but this way does not work for me, the br tag is showed at the end of text instead of breaking the line.
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‎10-05-2023 01:12 AM
Are you using the Plain Text or the HTML mode?
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