Annotation not working in Classic Mobile ($m.do)

Dinh Nguyen
Kilo Sage

Hi everyone,

I'm having a problem with my annotation not working in Classic Mobile.

On the desktop I have set an annotation as bellow:

DinhNguyen_1-1741599918869.png

But in Classic Mobile ($m.do) this "Test Annotation" text is not displayed above the Work Type field:

DinhNguyen_2-1741600047547.png

Does annotation work in Classic Mobile, if so what am I missing in configuration ?

Please someone help me.

Thank you so much.

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Dinh Nguyen

I believe it's a platform limitation.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@Dinh Nguyen

I believe it's a platform limitation.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader