Annotation With HTML Link In service Portal

upendhar reddy · ‎02-15-2019

Hello All,

By Configuring Form Layout I have added an annotation and It's working fine in Native Platform.. But the same Is not working in Service Portal(as shown in attached screenshot below).. I have a requirement to add annotation with HTML Link in Service Portal.. I have tried In service now community but didn't find any answer

Can some one Help me regarding this issue

Conner M · ‎02-15-2019

If you are in the portal you could also just make your own custom annotation. A little HTML and you'd be all set.

<div class="alert alert-primary" role="alert">
  To view the Request Information, please <a href="#" class="alert-link">click here</a>.
</div>

Just using some bootstrap alerts and some bootstrap calls, you can just put your link in the a tag and be all set.

View solution in original post

Conner M · ‎02-21-2019

If you can, let me know how else I can help you. If that did help please mark my answer as correct thanks!

SanjivMeher · ‎02-15-2019

Annotation doesn't work on Service Portal.

I would instead add an onLoad script with below script

g_form.addInfoMessage('<Your Message>');

Please mark this response as correct or helpful if it assisted you with your question.

upendhar reddy · ‎02-15-2019

Hello sanjiv, Thanks for your reply

If I create a onLoad script with above script, will it be like a static message in Service Portal or will it be like a alert pop up and disappears within few seconds?

I am Looking for something like a static message in Service Portal with an HTML Link in it

Thanks and Regards,

Upendhar