Any benefits of MID server when integrating with external tool which is on cloud?

Suggy
Giga Sage

‎10-17-2023 11:05 AM

We want to integrate with an external tool hosted in cloud. Via APIs we can get all the data exchanges done.

 

Question - In this scenario, do we have any benefits if we use a MID server for this integration?

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Sandeep Rajput
Tera Patron
Tera Patron

‎10-17-2023 11:10 AM

@Suggy As the name suggests, MID server acts as an intermediary between a ServiceNow instance and the applications/CIs which are guarded behind a firewall. MID server acts as a communicator between both the entities. However, in your case since the external tool is already hosted in cloud and data exchange can be done directly via APIs there are no benefits in routing the data exchange via a MID server.