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Any idea about iframes in servicenow

karunakar onted
Tera Contributor

I would like to know

What exactly are iFrames and how they function within ServiceNow?
How can iFrames be configured in the platform?
Where in ServiceNow can iFrames be implemented or displayed?
In what ways are iFrames useful for users and administrators?
Are there any specific plugins or prerequisites required to enable this functionality?

 

 

2 ACCEPTED SOLUTIONS

Bhuvan
Kilo Patron

@karunakar onted 

 

iframes are used to define and configure customer specific features, applications, or components that are not built using the Now Experience UI Framework. Agents and Customers can use them within a workspace or portal.

 

Go through below links,

 

https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/now-iframe...

 

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/content-manage...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

View solution in original post

KrishnaMohan
Giga Sage

Hi @karunakar onted 

 

1)  In ServiceNow, iFrames are used to display content from an external source or another part of the ServiceNow instance itself. They essentially create a "window" on a page that shows content from a different web page, allowing you to integrate external applications, dashboards, or other web-based content directly into the platform's user interface.

An iFrame (Inline Frame) is an HTML element that embeds another HTML document within the current one.

 

2)  iFrames in ServiceNow are configured using HTML code, typically within a widget, a UI Page, or a content block.

 Service Portal: As widgets on portal pages to embed external forms, dashboards, or video content.

Dashboards: As content blocks or widgets on a dashboard to display external reports, analytics, or real-time data from other systems.
UI Pages and Macros: Developers can use iFrames within custom UI Pages or UI Macros to create highly customized layouts

 

3) No specific plugins are required to use basic iFrame functionality, as it's a standard HTML element.

 

 

Servicenow Document : Configure iFrames

Community reference :  Why you should never use external iFrames - and th... - ServiceNow Community

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Krishnamohan

View solution in original post

2 REPLIES 2

Bhuvan
Kilo Patron

@karunakar onted 

 

iframes are used to define and configure customer specific features, applications, or components that are not built using the Now Experience UI Framework. Agents and Customers can use them within a workspace or portal.

 

Go through below links,

 

https://developer.servicenow.com/dev.do#!/reference/next-experience/zurich/now-components/now-iframe...

 

https://www.servicenow.com/docs/bundle/zurich-platform-user-interface/page/administer/content-manage...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

KrishnaMohan
Giga Sage

Hi @karunakar onted 

 

1)  In ServiceNow, iFrames are used to display content from an external source or another part of the ServiceNow instance itself. They essentially create a "window" on a page that shows content from a different web page, allowing you to integrate external applications, dashboards, or other web-based content directly into the platform's user interface.

An iFrame (Inline Frame) is an HTML element that embeds another HTML document within the current one.

 

2)  iFrames in ServiceNow are configured using HTML code, typically within a widget, a UI Page, or a content block.

 Service Portal: As widgets on portal pages to embed external forms, dashboards, or video content.

Dashboards: As content blocks or widgets on a dashboard to display external reports, analytics, or real-time data from other systems.
UI Pages and Macros: Developers can use iFrames within custom UI Pages or UI Macros to create highly customized layouts

 

3) No specific plugins are required to use basic iFrame functionality, as it's a standard HTML element.

 

 

Servicenow Document : Configure iFrames

Community reference :  Why you should never use external iFrames - and th... - ServiceNow Community

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Krishnamohan