Any slowness encountered on instance ?
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07-31-2024 09:38 AM
For later part of the day today, instance was very slow and requests submitted were getting stuck.
did anyone face this issue ? Has ServiceNow acknowledge that some issue with the platform ?
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07-31-2024 09:45 AM
Hi @Snehal13
Just replied you in another thread. No slowness encountered at my end and there is no support available for PDI.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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07-31-2024 09:58 AM
Hi there,
Is this about your PDI? A company instance? Slowness in a particular area? Is it only for you or also colleagues? Did you try a different browser? Etcetera.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-31-2024 10:23 AM
I have not encountered any slowness in the PDI and in Office Instance as well.
Regards,
Nikhil Bajaj

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07-31-2024 10:30 AM
Please do be a bit more specific. Or let me put it this way, if an end-user comes to you: "The instance is slow!". What steps do you take then? Or what questions do you ask? What checks do you do?
So what can you provide us. Without any info, we can only mention yes or no to if we experienced something, which most likely is not related at all.
So to your original question: No, I didn't experience anything.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field