Anybody Getting a Licensing Message within PDI
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07-09-2025 12:33 PM
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07-09-2025 12:46 PM
Hi @Canditj please navigate to your profile in developers.servicenow.com and click the right upper corner.
there will be a menu where you can find “change role” or something similar, choose that option and select admin.
this will most likely solve your issue, let me know please
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07-09-2025 12:48 PM - edited 07-09-2025 12:54 PM
@Canditj
this is from my phone but on your laptop it will be the same >>> CHANGE USER ROLE
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07-09-2025 01:52 PM
Hi @Canditj
No need to worry.
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Log back into developer.servicenow.com
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Go to your profile
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On the left side, open the Instance Recreate section
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Select Change User Role
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Change the user role from AES to Admin
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Save your changes
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Log out and then log back into your PDI instance
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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07-10-2025 05:53 AM
Ok...I got a new instance. THEN I did what you suggested and it worked. It would not let me in on the same instance, even after I changed my role. So let's add that step in if it doesn't work for others as well. Thank you for your help.
