App Engine Studio: cannot submit application for approval

[_calvinr]

Hello and thanks for reading.

Using the App Engine Studio feature, I am unable to submit my application for approval after completing all of the tasks. This issue is persistent across users, including the super-user "System Administrator" account.

After completing the build of tables for data, experiences for catalog items and portal, building automation pipelines, adding security permissions, the submission button remains greyed out with the message:

"there was an error while retrieving your application deployment information. Contact your admin in order to submit your app."

Doesn't matter if I base my application on a template or if I build everything from scratch. This is the forth app I've tried to build today, so eager to hear any ideas.

edit: adding link I've been referring to throughout the process

https://docs.servicenow.com/bundle/quebec-application-development/page/build/app-engine-studio/task/...

[Lauren Bach1]

Hi Brad, what if this issue occurs outside of a PDI? I am experiencing this issue in a real mainline stack that has AES licenses.

[Denisdk5]

Hello Brad, 

How do I set up a development pipeline ?

Thanks,

Denis

[dancovic2903404]

This article might be helpful:

https://www.dancovic.com/2025/04/servicenow-cicd-pipeline-for-citizen.html

[Denisdk5]

Hello in this situation who is the admin I need to talk to, as I still can't submit 

[FNow1]

same issue here, and I'm using a personal development instance.  I can confirm on a paid servicenow instance I am able to publish the application.

However, I have to point out that the purpose of a developer instance is to develop apps in a full lifecycle.  Why would they hinder it like this?