Appending to an email subject line in an email notification

[Paul Ciarfella]

Let's say that I have an email notification with a subject line something like:
${number} ${company} has been assigned to group ${assignment_group}

Is there a way to append to the subject line in a mail script, such that I could tack on additional information depending on some dynamic qualifier within the notification? For example, I've tried something like the following in a mail script:

email.setSubject( email_action.subject + " and you better address it now!" );


But the result is an email with the appended text but the variables have not been processed:
${number} ${company} has been assigned to group ${assignment_group} and you better address it now!

I would like to have a common script that I can reference in all my email notifications, where I can use email_action.subject as the prefix, and then tack on the text at the end as needed. I'd prefer to use the email notification Subject field as a base and not embed the subject within the script.

Cheers.

Paul C

[CapaJC]

This community contributer seems to have a solution:
Setting email subject with a mail script

[Paul Ciarfella]

I looked at the recommended solution and decided to follow that tack.

So, I cleared the Subject field in each of the affected notifications and redefined the subject in a mail script inside the body of the notification. i didn't want to do it this way but it seemed like the only (and quickest) solution. I also created a helper function / script include that would be called from the affected email notifications.

So, in the email notification I have:
gs.include("setEmailSubject");
var subject = "WARNING: " + current.number + " blah blah blah";
setEmailSubject( email, current, subject);

Where the function is defined like this (simplified):
function setEmailSubject( email, ticket, subject ) {
/*
** Determine if additional information is needed on the subject line
*/
var endText = '';
if then else logic to determine what to append to the subject line using fields from the ticket.

/*
** Append the text to the subject line
*/
email.setSubject( subject + endText );
}