application importing to my instance

[learnow]

How can I import and use already created application in my instance? I have a xls file. But how to import that all data from Import sets and to use application by the proper way?

[Chuck Tomasi]

Hi Ulvis,

Are you looking to import the application or the data for that application? I'm not quite clear.

If you want to import an application, you can always use an update set.

Using Update Sets - ServiceNow Wiki

If you are moving data between two instances and the application is already installed on both, then use the export XML/import XML feature.

http://wiki.servicenow.com/index.php?title=Exporting_and_Importing_XML_Files

If you are referring to importing data from an Excel spreadsheet for your application to use, that would be done with Easy Import or Import sets.

http://wiki.servicenow.com/index.php?title=Easy_Import

http://wiki.servicenow.com/index.php?title=Import_Sets

[learnow]

Chuck, my case like a would like to add an application which I downloaded from share.servicenow.com to my instance. So can I do that from Update set?

[Harish KM]

When you downloaded from share. Is that xml file?

[learnow]

Today.No its not xml,but I changed format to csv or xls doesnt matter. So , how to do that?