application importing to my instance

[learnow]

How can I import and use already created application in my instance? I have a xls file. But how to import that all data from Import sets and to use application by the proper way?

[Chuck Tomasi]

Can you provide some details which application you downloaded from Share? I've never seen one distributed as a CSV unless it is additional data that goes in after the XML is imported, previewed, and committed.

Some details on the application would be helpful Ulvis.

Thank you

[learnow]

yes, Chuck it is Reservation Booking System application. So how can I apply it to my instance?

[Chuck Tomasi · Accepted solution]

Download the XML file, then in your instance go to System Update sets> Retrieved Update sets. Use the list link Import Update Set from XML.

Once imported it will show up in the list. Open the record, click the Preview button, when that is complete, click Commit.

http://wiki.servicenow.com/index.php?title=Transferring_Update_Sets

[learnow]

Uraaaa!.. Thanks so much Chuck! Finally I got it!

Best Regards,

Ulvi

[Chuck Tomasi]

You are welcome Ulvis!