Approval action in Flow designer is not adding the approver to RITM
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08-01-2024 09:04 PM - edited 08-01-2024 09:13 PM
I have created an Action for General Manager approval and its returning the SYS ID of the approver. Now I have added this action to the flow designer, but when I am submitting the catalogue request the general manager approval is not getting attached. Refer attached Snapshots.
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08-05-2024 11:07 PM
If possible, can you please share the execution context screenshots for better understanding ?
Please mark this response as correct and helpful if it assisted you with your question.
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08-05-2024 11:23 PM
@Amit Verma - Based on your input I updated the user attribute to String
And Affected user mapped to SYS ID via dot walk.
Flow context snap shot
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08-02-2024 12:49 AM
You are only showing the flow. Does the execution of the flow show you that you indeed get the managers sys_id as output from your action? And also: are you creating the approval with that sys_id as approver?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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08-04-2024 03:57 PM
Thanks Mark for your response. What changes I need to made to ensure that flow is working correctly end to end ?
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08-05-2024 04:35 AM
Check on your flow executions to see what you are getting. Do you get the manager's sys_id? Are you creating the approval record?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark