Recently, while debugging an Agentic Workflow, we ran into an issue where the workflow was not appearing in the Now Assist panel. The development team mentioned that they were able to activate it from AI Agent Studio, but each time they returned, th...

Hi All   I’m Amit Verma - a ServiceNow Architect, Creator, and proud two‑time ServiceNow MVP. My journey in this ServiceNow ecosystem has been shaped by curiosity, community, and a desire to turn complex ideas into simple, empowering knowledge for ot...

With the Zurich Patch 4 update—and starting from Conversational Integration with Google Chat version 2.0—ServiceNow now brings Now Assist for Virtual Agent directly into Google Chat. Before Zurich, Google Chat only supported the standard, built‑in Vi...

With the spotlight on ServiceNow AI Agents during Knowledge 2025, interest in this innovative capability has surged. However, a common challenge many are facing is the inability to experiment with AI Agents on Personal Developer Instances (PDIs). Thi...

With the spotlight on ServiceNow AI Agents during Knowledge 2025, interest in this innovative capability has surged. However, a common challenge many are facing is the inability to experiment with AI Agents on Personal Developer Instances (PDIs). Thi...