The CreatorCon Call for Content is officially open! Get started here.

Approval group - workflow

LJ_23
Tera Contributor

I'm building a  workflow for a catalog item called. The goal is: when a user submits the form, a catalog task should be created and assigned to an assignment group. One member of that group must approve the task. If approved, the task should be marked Closed Complete and the request proceeds. If rejected, the task should be marked Closed Incomplete and the request marked as unsuccessful. I've created the flow, but it's stalling at the approval step. I suspect the approval is being requested on the wrong record (maybe the requested item instead of the task). Can anyone help me confirm the correct setup for the Ask for Approval action and how to update the task/request states based on the outcome? - I have attached screenshots of the flow and flow test 

LJ_23_0-1761069128497.pngLJ_23_1-1761069164226.pngLJ_23_2-1761069200778.png

LJ_23_3-1761069231579.png

As you can see it is still stuck on creation task but the task has been created and approved by a member of said group.

1 ACCEPTED SOLUTION

@LJ_23 Did this work for you?


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

View solution in original post

2 REPLIES 2

RaghavSh
Kilo Patron

The wait for completion checkbox is checked in your create task activity at step2.

 

It is not struck, is is expecting closure. If you want to get the approval triggered before closing the task, uncheck wait for completion in create task at step2.


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

@LJ_23 Did this work for you?


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn