Approval / Rejected status on Comments /work_Notes in RITM

[akin9]

Hello All,

We want to update Approval / Rejected status on Comments /work_Notes in RITM.

Eg .

If the Request is approved/rejected by the approver. 

Your Request has been Approval / Rejected by Abel tutor (approver Name) 

How can we achieve this please support.

Thank you

[Ankur Bawiskar]

@akin9 

you can use after update BR on sysapproval_approver

Condition: (current.state == 'approved' || current.state == 'rejected') && current.source_table == 'sc_req_item'

Script:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr = new GlideRecord("sc_req_item");
	gr.addQuery("sys_id", current.sysapproval);
	gr.query();
	if (gr.next()) {
		gr.work_notes = current.work_notes.getJournalEntry(1);
		gr.update();
	}

})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@akin9 

Did you get a chance to check on my above response?

[akin9]

Hello @Ankur Bawiskar 

Thank you for your quick reply,

I have Used the above your script unfortunately not working for me.

Requirment is Once RITM is Approval / Rejected below comments need to be auto populate.

Your Request has been Approval / Rejected by Abel tutor (approver Name) 

Please check the below pls correct me what i missed here.

Thank you!

[Community Alums]

Hi @akin9 

Try this:

var gr = new GlideRecord('sc_req_item');
gr.addQuery('sys_id', current.document_id);
gr.query();
if(gr.next()){
gr.work_notes = 'Your request has been '+ current.state + ' by ' +current.approver.name;
gr.update();
}

[Ankur Bawiskar]

@akin9 

script shared by me should work fine.

you could have debugged and enhanced it further.

can you share what did you write and what didn't work