Approval Reminder Notification after 3 business days

Appy2
Tera Contributor

Hi All,

 

We have a requirement that one reminder notification should be trigged after 4 Business days if the request hasn't been approved.

 

If any idea please share.

Thanks,

1 REPLY 1

QX
Tera Contributor

I am having almost a similar issue, I just want to include the original approval email that was sent the first time. So send the original approval email. I have it working where it sends reminders, just cant find a way to include the original email. This is helpful. 

https://www.youtube.com/watch?v=hVctTUMWIcs&t=7s

How to create a scheduled approval reminder using ServiceNow flow designer. In this video we create a flow triggered on weekly basis to find all approvals open since a certain date and use a for each flow logic and custom create event action to send emails out to approvers. We also add a helpful ...