Approval Request in ServiceNow

[manju5]

Hi,

I am trying to approval the request but I am getting the error like "Security does not allow the execution of that action against the specified record".

If I click on the Approval but Alert message will come like "Security does not allow the execution of that action against the specified record".  

I have attached screenshot below please help me.

Thanks,

Manjunath

[Jaspal Singh]

Hi Manju,

Check for user who is trying to execute the action has or satisifes the UI Action condition.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0725860 for reference.

[Anand Kumar P]

Hi @manju5 ,

Check the user profile you are approving have approver_user role .
And also user should satisify all condition in Approve and Reject UI action to perform action.

Thanks,

Anand

[manju5]

Hi @Anand Kumar P ,

I have given the approver_user role.

There is no condition.

Thanks,

Manju

[Anand Kumar P]

There will be ui action module under system definition with name Approve check the condition in ui action satisfy with user .

Thanks,

Anand