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Approval skipped as no approver has been found - how to best add a comment to show why approval has been rejected.

Zod
Giga Guru

‎12-13-2018 03:49 AM

Hi there,

I approval is to e rejected we force the approver to comment on that. But in case the approval has been skipped and therefor auto-rejected, there is not reason (comment) added.

Within my workflow, I would now add the comment manually within an activity to add the reason? Or is there a better way to in general add a "no approver found reason" ..

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4 REPLIES 4

Omkar Mone
Mega Sage

‎12-13-2018 03:55 AM

Hi 

Yes as you said , updating it by workflow script is an appropriate approach.

Omkar Mone
Mega Sage
In response to Omkar Mone

‎12-13-2018 04:07 AM

Hi 

Mar correct answer to close the thread if it helped you. 

 

Thanks.

0 Helpfuls

Zod
Giga Guru
In response to Omkar Mone

‎12-13-2018 04:33 AM

But this seems not really the correct answer I figured out. If there was no approver found, there is not approval record that could have a comment ... !

So this will not work that easily.

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scott barnard1
Kilo Sage

‎12-13-2018 03:57 AM

Hi Zod

 

the Workflow is probably where you need to set this

Regards