Navigate to an item in CI Class Manager Hierarchy ($ciModel.do)

[nathanforeman]

How do I create a permalink to a specific class and tab within the ServiceNow CI model view?

I am using this in the Guided Setup modules and do not have the ability to run js prior to performing the call, or to make the call from js.

For an example of the page/tab I would like to permalink to you can navigate to the below on a ServiceNow instance:

1. Open https://my-instance.service-now.com/$ciModel.do
2. Click Hierarchy
3. Search for ‘Windows Server’
4. Select Windows Server
5. Under ‘Class Info’ click ‘Identification’

Ideally, I would like to permalink to the below:

note: I've posted this to stack overflow as well, at https://stackoverflow.com/questions/53674499/navigate-to-an-item-of-cimodel-do-hierarchy-in-servicen...

[Sunil B N]

Hi Nathan,
Unfortunately, this is not something configurable since the path is not represented by unique URL hash.
Nevertheless, you can the CI Class (button is available at the right most top corner)
And Pinned classes will be available directly under hierarchy.

Cheers,
Sunil B N
P.S: Mark this an answer/helpful if it was useful to you.

[nathanforeman · Accepted solution]

The CI Model can be navigated into directly using the below link.  This will pull up the cmdb_ci_win_server class, but can be updated to other classes as needed.

https://myInstance.service-now.com/$ciModel.do?sysparm_super_class=771990a3db201300b8fd6be3ca961998&sysparm_super_class_name=cmdb_ci_win_server