Approval state setting to "Not Yet Requested

[Sana19]

Approval record is getting created for the correct user but the approval state is getting stuck to "not yet requested".

It should be setting the state of the approval record to "Requested".

Due to this issue, workflow is stuck in the approval user activity.

Please suggest a solution.

[Anil Lande]

Can you please share approval record? 

I see some comments are updated in approval record.

Thanks,

Anil Lande

[Ankur Bawiskar]

Hi,

Can you try to give some timer of 5seconds just before the User Approval Activity?

Can you try to change this When anyone rejects -> Wait for other responses before deciding

Regards
Ankur

[Sana19 · Accepted solution]

Hi Folks,

Thanks for sharing suggestions. However I found the root cause of the issue in my case.

There is a BR on approval table with a role condition.

As per this, user need to have approver_user role to be able to approve/reject requests.

[Ankur Bawiskar]

Glad to know.

Please close the question by marking your own response as correct.