Approval using for each in flow design

[2022_ServiceNow]

Hi All,

There's a variable with type as list collector, users can select multiple servers. Based on the servers selected, it should trigger the approval for the server owner. I have a flow design along with the subflow.

This is in the flow:

This is the subflow:

After submitting the request, in the flow context:

Please help me in resolving this issue. Thanks in advance.

@Ankur Bawiskar @Sandeep Rajput @Dr Atul G- LNG @Hemanth M1 @pavankumar17 @Anurag Tripathi @AshishKM 

[Ankur Bawiskar]

@2022_ServiceNow 

you are saying it's sending approval to correct server owner then what's the issue?

[2022_ServiceNow]

@Ankur Bawiskar 

No, when I test the subflow using test button above, it's showing the proper sys_id of the server owner.

But there is some issue in the for each, even though I have selected multiple servers in the portal while submitting the request, it's showing 0 of 0 and no approvals are triggered in the RITM

Can you please help me with this?

[Tai Vu]

Hi @2022_ServiceNow 

Let's put a Look up records before the step For Each [5], where we'll query to get Servers records with the condition "Sys ID is one of <server_list_collector_variable>".

Then update the input of the step For Each to the Servers Records result above.

Sample below.

Cheers,

Tai Vu

[2022_ServiceNow]

@Tai Vu ,

I'm not able to get input from step 5 to 'for each'