Approvals on RITM level

[dev_K]

Hello,

I would like to have a flow which works both for requests where approvals are both required and not. Is that possible to somehow determine in the catalog item if this request will need an approval or not? How this is handled OOB?

I currently use a workflow that automatically approves all the requests (it s a requirement) but i am not sure how to deal with approvals. What is the best way to handle this?

FYI Currently i have added a custom field on the RITM table 'requires_approval' (boolean) but I want to avoid having an approach that is not OOB.

Thanks!

[Sandeep Rajput]

@dev_K OOTB there is an Approval choice field which gets updated by the workflow whenever the approval is requested/ not yet requested/Approved/Reject.

Please see if you can utilise this field in your case.