Not able to GlideRecord from Journal Entries table

[Shikha6]

Hi All,

I have created a flow designer that will trigger a notification based on the work notes present on record.

When I tested that flow in nonprod I was able to run the flow successfully and it was able to query from the sys_journal_field table and trigger the notification.

But in my production instance, it somehow din't find any record from the sys_journal_field  table even though record exist, because of that it didn't send the notification.

It was also not GlideRecording from the sys_journal_field  table in the mail script.

The only difference I see I had admin rights in the nonprod instance and in the Prod instance I do not have admin rights.

When I am querying manually the sys_journal_field   table it is showing me 0 records.

Does access impact the querying from the sys_journal_field   table? If so how I can fix that so it queries the record correctly from the sys_journal_field   table in my flow and mail script?

Thanks in Advance.

[jparman]

Any luck on this?

[Kavita_Bhojane]

Hi @Shikha6 ,

What did you selected in "Run As"?

Please mark my answer helpful and accept as a solution if it helped 👍✔️

Thanks,
Kavita Bhojane

[jparman]

Hi,

I am facing the same problem I am using "System User"

Thanks!