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Approve for more than 15 days then 3 reminder emails should trigger 1.1

nameisnani
Mega Sage

Hi Team , 

 

can anyone please help me here with this requirement .

 

The requirement is when any approval gets triggered for RITM and if approver doesn't approve for more than 15 days then 3 reminder emails should trigger to the approver and after than even if the approver doesn't approver then the RITM should get cancelled .

 

Please help me here with the steps . 

If possible please provide screenshots for better understanding .

 

NOTE - Team please provide screenshots for better understaning , so that i can complete soon . 

If we achieve via flow , Please provide flow steps of my requirment ,

 

@Ankur Bawiskar 

Thanks In Advance 

8 REPLIES 8

nameisnani
Mega Sage

Hi @Saloni Suthar 

 

could you please send me the screenshot order wise or could you please attach xml . so that i can see in my PDI 

I have attached the update set.


If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni

nameisnani
Mega Sage

@Saloni Suthar  any update 

AndersBGS
Tera Patron
Tera Patron

Hi @nameisnani ,

 

Please see this video which will give you a solution to your requirement: 

ServiceNow - 3 Strike Ap

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/