Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

approver and requested for same

sarfraz3
Mega Expert

Hi,

I have a requirement in where if "approver" and requested for are same then the approver should not be able to approve the request (like he should be debarred from approval_admin role for that request) ....Please give some solutions...

1 ACCEPTED SOLUTION
14 REPLIES 14

in filter condition..i am not able to dot walk form sysapproval_approver table to RITM table.Can you help me on this.



step1: approval for-->show more related fields


step2: approval for-->task fields



after this i cannot go to ritm field...


find_real_file.png


I'm not sure - I wanted it for changes primarily where the person who requests the change can't approve it, but maybe try Approval for > Task Fields > Requested Item> Requested for ? I'm just guessing here....


oh - from the look of your screenshot those options aren't showing?   They are in my instance. . . .


exactly...is there any way we can customise the filters choice list....i mean add the ritm table or something like that


there must be as I've done it - I'm trying to remember what I did to enable the extended related list. . . . .give me a min...