Unable to see NEW or EDIT button in related list.

[Mariano Lemus]

I am unable to see the NEW or EDIT button (UI Action) in a Related List for Data Verification Tasks, checked on ACL and all looks good.   This same related list is present in INC, CTASKs and other records working fine, buttons are present. Any ideas why?

[Pradeep Sharma]

Hi Mariano,

Click on header-->go to personalize->list control

Check if "omit new button and omit edit button" is true, if yes then just uncheck it.

Also check "New roles and Edit roles"   if any specific role is defined.

Let me know if you have any questions.

Thanks,

Pradeep Sharma

[Subhajit1]

Even if Omit New Button and Omit Edit Button is unchecked, still the Buttons may not be available.

You will have to ensure that you are an Admin to do so, along with that, you will have to check if it is excluded for the admin role(Or any other role for that matter) in the Edit/ New Button script, something like:-

!gs.getUserID().hasRole('admin');

[Bhavesh Jain1]

I agree with Pradeep's comments. This may also be possible if there are access controls which does not allow to create/write on those records.

[priyadhotre]

Hi Mariano,

Try this out

Click on header-->go to personalize->list control

You can see a button - Enable Edit - click on the button once you click you can able to see Edit button on the related list.

Thanks,

Priyanka