Are drilldown kind of visualization supported in platform analytics?

[Harsha Pandey]

Hi,

I have several reports and dashboards in Classic UI. I migrated these to Platform Analytics dashboards but there are several reports and interactive filters which were not working properly in Platform Analytics , so the suggestion that came was to create the dashboards and reports from scratch on Platform Analytics directly.

I have a question that there are several reports in Classic Ui which are drill down and the same needs to be created on Platform Analytic, but how to create a drill down visualization in platform analytics and are they even supported, also we have several interactive filters on drilldown reports that works perfectly on classic Ui but were breaking on Platform Analytics, so are these filters on drilldown reports supported in Platform Analytics?

[Bhuvan]

@Harsha Pandey 

Yes, drill down are out of box features of PA Dashboards. If you are creating dashboards using In-line editor, drill down to the records are enabled by default.

If you are creating dashboard using Technical editor you can use event handlers to drill down to the records.

All the options you were able to do in Classic dashboard and much more can be replicated in PA Dashboards.

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Bhuvan]

@Harsha Pandey 

Refer below documentation links for in-line editor and technical editor 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/dashboards/task/add-custom-d...

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/par-for-workspace/concept/dv...

https://youtu.be/MhcZ695Uhcc?si=SONhDHqQXYucf7xy

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan

[Harsha Pandey]

I was going through the you tube link that you have attached. I saw that the "Enable Drilldown" is available in Confuguration for Type Dial but when I checked at my end, this option is not available, do you have an idea about this? Where can I find this Enable Drilldown exactly?

[Harsha Pandey]

Thanks for replying @Bhuvan  . Can you please help me know the steps to create a drill down visualization in Platform Analytics? I need bar chart report first and then when a user should click on it it should open a list type report in Platform Analytics.

Thanks,

Harsha