As soon as the change request form is opened, a record is inserted into the database

[CarolMa6]

Hi, 

As soon as the form is opened, a record is inserted into the database, resulting in a saved Change Request. When a user opens a Change Request form, the record is being automatically saved, even if the user does not click the Submit or Save button. 

Please help how do i resolve this, checked but I can't pinpoint what the issue is. The ui action for "save" and "submit" is not even active. 

Regards, 

CarolMa

[Ankur Bawiskar]

@CarolMa6 

this is not OOTB behavior.

Did you check this is happening

-> for admins or non-admins and always or sometimes

-> other browsers?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[CarolMa6]

@Ankur Bawiskar this is happening for admins and non admins

Regards, 

CarolMa

[Ankur Bawiskar]

@CarolMa6 

Is this for PDI or customer instance?

If customer instance was it working fine earlier?

If yes then did you upgrade recently?

Any script you found which is submitting the form? client script or UI policy?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[CarolMa6]

@Ankur Bawiskar and @Bhuvan  

Is this for PDI or customer instance? No

If customer instance, was it working fine earlier? No, this is new to me 

If yes, then did you upgrade recently? Nope

Any script you found which is submitting the form? client script or UI policy? Nope see below script tracer results 

Regards