Asset Management - is there a read only role ?

[nico2]

Hello, 

Asset Management - is there a read only role that comes out of the box?

Currently on Kingston patch 5.

Any ideas are welcome. 

[nico2]

Thank you Brad for the info. 

The user updates incidents and tasks. 

From reading the documentation it looks like the read only role applies to everything. 

The user would be ok in asset management, but in incidents and task he would not be able to update any tickets. 

In researching further I found the following article

https://community.servicenow.com/community?id=community_question&sys_id=bf4ecbeddb9cdbc01dcaf3231f9619dc

2 years old. Let me know your opinion. 

[Brad Tilton]

I think something like that would still work. If they need write access to other areas of the instance then you would need to add some ACLs and probably a custom role.