Asset not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again.

Marvin Antonio
Tera Contributor

I'm facing an issue with associating the new catalog with the new flow created in Workflow Studio in Washington DC,
once linked the flow with the new catalog, I get the error message "Asset not found: Check the Sys ID, Builder ID, and Table name for any errors before trying again."

My catalog don't have assets.

I get the same issue with my PDI as well Washington DC.

 

 

 

MarvinAntonio_0-1713980497633.png

 

11 REPLIES 11

@Marvin Antonio   

There might be a problem with the flow, You can try to revert the flow to the previous version and check.

1- Navigate to sys_update_version.list

2- Search with flow/subflow sys_id.

3- Click on the previous version.

4- Click on Form context menu UI action "revert to current' version.

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Mohan





We are experiencing the exact same issue after we upgraded non-Prod to Washington (Prod Vancouver is fine) - I can't get to my flows from my Maintain Items (get exact error you listed) but I can get to my workflows no problem.  I'm going to report this one to ServiceNow if nobody has a fix.

Marvin Antonio
Tera Contributor

Thank you for all your suggestions,
I was informed by ServiceNow that this is a known issue which is documented on the below
PRB1744959
The PRB is officially in a fixed state. It should be available in Flow Designer v26.0 (Xanadu) from the store.
The fix is planned for the next store release. Target date 2024-08-01

I'm also facing the same issue. Thanks for the updated. It seems the fix will be released only in August. Till then how we can open the flow then? Have they provided any work around. Please let me know.

Hi,
the provided workaround is:
As a workaround, you can open the Flow from the Workflow Studio in the Flow tab.

Hope this helps.