Assign to Me button Service Operations Workspace not doing anything
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12-17-2024 05:20 AM
Hi all,
Does anyone have an idea where I can configure the "Assign to me" button on incident records in Service Operations Workspace? Highlighted in yellow in attached image
When I click on it, nothing happens. Checked normal UI on incident and also List actions but cannot get that assigned to me button.
Thanks in advance
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12-17-2024 05:28 AM
it worked for me
I clicked and it assigned the incident to me
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-17-2024 05:37 AM
Hi @MouhamadouL ,
Please check "Assign to me" UI action which is written on task table.
OOB its working for me. if you need OOB code for this please let me know.
Regards
Moin
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12-17-2024 05:38 AM
Hi @MouhamadouL
It is working as expected for me . Check is it active and correctly mapped.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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