Assign To Me UI Action

-Andrew-
Kilo Sage

Hi all,

 

I hope you're keeping positive in these hard times.

 

I'm running into a few issues with the 'Assign to me' button on our incident form. When this button is clicked, i'd like the assignment group to update along with the assigned to (of course).

 

I have this, below;

find_real_file.png

 

How do i make this so it updates the default assignee's assignment group too? I currently get this message;

 

find_real_file.png

 

Thank you all!

Andrew

10 REPLIES 10

-Andrew-
Kilo Sage

Thanks all,

 

I would like the assignment group to be overwritten with the assignment group too.