Assigned to

Anusha Medharam
Tera Contributor
when engineer click on UI button remove his name from assigned to in all open cases and state changes to open how to achieve in servicenow. let me know the solution
 
 
 
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Anusha Medharam 

 

What is business case for thsi? and I guess OOTB, it is different

 

https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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