assignment group

sola27
Tera Contributor

‎02-09-2024 07:19 AM

I have a custom made service catalog request with several task, for task #1 an approval is sent and that task is automatically closed, I need whoever approved task #1 to be the "assigned to" on task #2. Any ideas on how to archive this?

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-10-2024 09:14 AM

Hi @sola27 

 

You need can do via Flow, where you need to check the user who approved Task 1 , set for task 2. 

 

While loop and do the needful. 

or you can do via Business Rule. 

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sola27
Tera Contributor
In response to Dr Atul G- LNG

‎02-12-2024 06:15 AM

@Dr Atul G- LNG How do you do that through the flow?

Also I did try to do it with a business rule but it is not working, can you advise?

sola27_0-1707747303727.png

 

 

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