Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Assistance with Transformations required

Adil N
Tera Expert

Hi All, 

 

I am having some difficulties in understanding which transformations I need to apply to remove HTML and Image from my description when using an Action Flow to generate an email 

 

I have screenshots below of

Incident description

The action flow (to generate email if i manually remove the links the flow works) 

The transformations (unsure of which to use and how to use) 

The error message 

 

Any assistance would be very much appreciated  

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @Adil N 

 

Looks like, the email body tags are not fully closed. This might be the reason.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

@Dr Atul G- LNG 

I have managed to strip the HTML issues but now when the email is sent the formatting has all changed. is there anyway I can look at this format? 

 

 

Hi @Adil N 

 

Is it with in email to all ? also in Outlook or intance ?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************