Assistance with Transformations required
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05-23-2024 02:05 AM
Hi All,
I am having some difficulties in understanding which transformations I need to apply to remove HTML and Image from my description when using an Action Flow to generate an email
I have screenshots below of
Incident description
The action flow (to generate email if i manually remove the links the flow works)
The transformations (unsure of which to use and how to use)
The error message
Any assistance would be very much appreciated
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05-23-2024 02:30 AM
Hi @Adil N
Looks like, the email body tags are not fully closed. This might be the reason.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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05-23-2024 02:35 AM - edited 05-23-2024 02:50 AM
I have managed to strip the HTML issues but now when the email is sent the formatting has all changed. is there anyway I can look at this format?
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05-23-2024 04:21 AM
Hi @Adil N
Is it with in email to all ? also in Outlook or intance ?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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