ATF - Click Component (Custom UI) : unable to click component checkbox <i> 3 in page are Helpzone.

Santhosh15
Tera Guru

Hello All,

 

Could you please help for this issue

 

When I am running test case in knowledge module I am getting below error.

 

"Click Component (Custom UI) : unable to click component checkbox <i> 3 in page area Helpzone KB Article rating component not found".

 

Thank you in ADVANCE

3 REPLIES 3

Shaqeel
Mega Sage

@Santhosh15 

 

Use Set component test step insted.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

*************************************************************************************************************

 

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel

Santhosh15
Tera Guru

Hello @Shaqeel ,

 

Thanks for the response but here I need to click the button on the portal page.

 

For example: in helpful on kb article we have yes or no condition right. So, Those condition need to click either one but should take on single ATF test step.

 

Santhosh15_0-1724317240249.png

 

Could you please help on this?

@Santhosh15 

 

Use manual Page Inspector to identify the correct element.

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

*************************************************************************************************************

 

 

Regards

Shaqeel


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

***********************************************************************************************************************





Regards

Shaqeel