ATF- Failure Error like "Unable to set field Value,as field is not editable"
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08-29-2024 05:01 AM
Hi,
I have created a ATF on Employee Relation (sn_hr_er_case)Table , and tried to set the field values in agent workspace , It throws an error like below
Performed the following in 'Agent Workspace':
FAILURE: Unable to set field 'template' to value 'c267745c1bb342d04cf8eb91b24bcb6e'. Field 'template' is not editable
But When I try to set the same Field Value in standard UI , it is setting the value , with out any error .
And also checked ,the field is editable as well and the person has the role to access that field .
Now I want the ATF to work in HR Agent Workspace , currently I am in Vancouver release .
Please , If any one can help me on this , means a lot to me .
Thanks in Advance .
Thanks,
Amulya P
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08-29-2024 06:08 AM
Please check is that field is editable when you do manual testing. if not then ATF will give the error.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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08-29-2024 07:00 AM
Hi @Dr Atul G- LNG ,
Thanks for your response , I have checked that ,the field is editable when I do manual testing.
Thanks,
Amulya P
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08-29-2024 10:34 PM
You are setting up value via Template and there is showing error. Check the template once.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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