ATF- Failure Error like "Unable to set field Value,as field is not editable"
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08-29-2024 05:01 AM
Hi,
I have created a ATF on Employee Relation (sn_hr_er_case)Table , and tried to set the field values in agent workspace , It throws an error like below
Performed the following in 'Agent Workspace':
FAILURE: Unable to set field 'template' to value 'c267745c1bb342d04cf8eb91b24bcb6e'. Field 'template' is not editable
But When I try to set the same Field Value in standard UI , it is setting the value , with out any error .
And also checked ,the field is editable as well and the person has the role to access that field .
Now I want the ATF to work in HR Agent Workspace , currently I am in Vancouver release .
Please , If any one can help me on this , means a lot to me .
Thanks in Advance .
Thanks,
Amulya P
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08-29-2024 06:08 AM
Please check is that field is editable when you do manual testing. if not then ATF will give the error.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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08-29-2024 07:00 AM
Hi @Dr Atul G- LNG ,
Thanks for your response , I have checked that ,the field is editable when I do manual testing.
Thanks,
Amulya P
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08-29-2024 10:34 PM
You are setting up value via Template and there is showing error. Check the template once.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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