ATF Failure: Failed to open the 'sc_req_item' form with id 'eee283d32b5576105f33ff824391bfd

[pranjalsrvs]

Hello everyone,

During creating an ATF test cases I have faced a issue in a test which 
FAILURE: Failed to open the 'sc_req_item' form with id 'eee283d32b5576105f33ff824391bfde'
Table 'sc_req_item' does not have a record with id 'eee283d32b5576105f33ff824391bfde'

Can anyone help me to resolve this issue

These are the steps in the test

[Ankur Bawiskar]

@pranjalsrvs 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Sardash]

@pranjalsrvs  - First you have to check if the Catalog item which you are trying to open is available. You can search the Catalog item in Maintain Item menu. 

Check below steps also for test scripts created - 

1. Check if the user created have correct roles and added to the correct group as Catalog items will have some set of user criteria. You can check it by navigating to Maintain Item from nav menu

2. No need to add Impersonate step as you have check box field called 'Impersonate' on 'Create a User' form only

3. Check if you have selected the correct Portal and Page under 'Open a Catalog Item(SP)' test step

------------------------------------------------------------------------------------------------------------

If my response helped, please mark it by selecting "Accept as Solution" and " Helpful."