ATF- Getting error while opening a service portal page in ATF

Community Alums
Not applicable

Hi Team,

I am unable to open Service portal page in ATF Test Step. I am facing this below Error while opening Service Portal page Did anyone gone through this Error in Test step Results?open portal fail step.png

 Thanks,

Mohammed Sazid

1 ACCEPTED SOLUTION

Sumanth16
Kilo Patron

Hi @Community Alums ,

 

I think that is related to Announcements in the portal. Please refer to the following thread:

https://www.servicenow.com/community/upgrades-and-patching-forum/upgrade-san-diego-quot-stream-has-already-been-operated-upon-or/m-p/314042

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

View solution in original post

8 REPLIES 8

Hi @Community Alums 

 

So it means issue in SP not in ATF or user. You need to see what error and where the errors are coming., need to fix that.

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Sumanth16
Kilo Patron

Hi @Community Alums ,

 

I think that is related to Announcements in the portal. Please refer to the following thread:

https://www.servicenow.com/community/upgrades-and-patching-forum/upgrade-san-diego-quot-stream-has-already-been-operated-upon-or/m-p/314042

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

Community Alums
Not applicable

Hi @Sumanth16 ,

The Display Style Field is Normal. I don't Know whether it is related to Announcements or Not .

How to know it is Related to Announcements?

Screenshot 2024-03-12 at 09.08.38.png

 

Check the XML of each record and verify display value.

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda