ATF- Getting error while opening a service portal page in ATF

Community Alums
Not applicable

Hi Team,

I am unable to open Service portal page in ATF Test Step. I am facing this below Error while opening Service Portal page Did anyone gone through this Error in Test step Results?open portal fail step.png

 Thanks,

Mohammed Sazid

1 ACCEPTED SOLUTION

Sumanth16
Kilo Patron

Hi @Community Alums ,

 

I think that is related to Announcements in the portal. Please refer to the following thread:

https://www.servicenow.com/community/upgrades-and-patching-forum/upgrade-san-diego-quot-stream-has-already-been-operated-upon-or/m-p/314042

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

View solution in original post

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

Try to open the portal with same user in native view.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

How to open the portal with same user in Native View? @Dr Atul G- LNG 

Regards,

Mohammed Sazid

Hi @Community Alums 

 

Impersonate with user and open the portal 

 

devxxxx.service-now.com/portalprefix

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hi

@AG - LearnNGrow

Even after impersonating The User it is showing the same Error.

Regards,

Mohammed Sazid