ATF- How to configure an admin user to run tests using cloud runner on performance test?

[Meroda Gezahegn]

I am trying to test the performance test  and I got error 

Alert level: critical.ATF TG:mutual auth config pending short 

I already install the plugin and gave an admin role for the user but It is not working so how can I fix the error please help me

 

[Seth Dormaier]

@Meroda Gezahegn Did you find a resolution for this?

[Meroda Gezahegn]

@Seth Dormaier this error will fix when you contact ServiceNow Support they are the only one who can help you that is what I did they help me 

[OMT]

Hi! Do you know what they did? Why does this problem occur? Why we are not able to use it without hey support? We have installed the plugin and still are not able to use it? I dont get it..