ATF Question -Regarding Tab visibility check

[Sruthi_2511]

How can a tab visibility check -example "Resolution Information" in incident. Tab  must be visible to snc_internal users for example use case. 

How this check can be included in ATF Test Step. Please do someone help on this!

[Dr Atul G- LNG]

Hi @Sruthi_2511 

We can’t test field-level changes such as moving fields, resizing them, or repositioning them (up/down) using ATF. Similarly, we can’t validate the visibility of tabs and similar UI elements. This appears to be a limitation of the platform.

[Sruthi_2511]

Can you please provide any KB or document for this?

[Dr Atul G- LNG]

Hi @Sruthi_2511 

https://www.servicenow.com/community/developer-forum/atf-limitations/m-p/1374099

https://www.servicenow.com/community/itsm-forum/what-are-the-advantages-and-disadvantages-of-using-a...

I don’t have a direct document prepared, but based on my experience and the available links, I presented my response.

[Ankur Bawiskar]

@Sruthi_2511 

you can't test if Form Section is visible or not.

You can validate if the fields under that form section are visible or not.

If my response helped please mark it correct and close the thread so that it benefits future readers.